FAQ

How do I start playing on the site?

To start playing for real money, you need to sign up on the site and make a deposit. Demo mode slots are available to all users, including unregistered ones.

How do I sign up on the site?

Click the “Sign up” button in the upper right‑hand corner of the site. Sign up via social networks, email or phone number.

To sign up with a social network:

1. Select a social network icon.
2. Log in to your account.
3. Complete the registration by following the on‑screen prompts.

To sign up with an email:

1. Enter your email address, create a password for your account, select your country and currency.
2. Confirm your consent to receive information about personal bonuses and promotions.
3. Check the box to confirm that you are at least 18 years old and accept the Terms and Conditions as well as the Privacy and Personal Data Management policies of the website.
4. Click the “Sign up” button.
5. Open the email sent to the email address you provided when you registered.
6. Complete the registration by following the link provided in the email.

To sign up with a phone number (for users from Russia, Ukraine and Kazakhstan):

1. Enter your phone number, create a password for your account, choose a currency and specify the country.
2. Confirm your consent to receive information about personal bonuses and promotions.
3. Check the box to confirm that you are at least 18 years old and accept the Terms and Conditions and Privacy Policy of the website.
4. Click the “Sign up” button.

I did not receive a confirmation email. What should I do?

• Make sure the email is not in your spam folder.
• Check to see if there was an error in the email address you entered when you signed up.
• Contact the support team.
• Add the PATANG Casino email address to your contact list to ensure the prompt delivery of service messages in the future.

How do I verify my account?

To verify the account, you must:

1. Verify the email address you entered while signing up. If it was entered incorrectly, contact the support team to update information.
2. Verify your current phone number in your personal account on the site. If your number changes after you created the account on the site, you’ll need to contact the support team via the onsite use chat window to update it.
3. Upload a photo of each bank card used on the account. The photo must show the first six and last four digits of the card, its expiration date, as well as the first and last names of the card holder. If the card does not have a name on it, you must also upload screenshots from online banking, showing the holder’s first and last names, as well as the last four digits of the card number.
4. Upload a copy of the photo page of your passport. The passport ID number can be hidden.

What do I do if the personal data was entered incorrectly while signing up?

Upload a copy of your passport as well as selfies of you holding your passport to your personal account. Then contact the support team via chat to have a staff member contact you by phone to confirm your identity. After that, the details in your profile will be updated.

Can I change the currency after signing up?

Yes. The currency selected while signing up can be changed by contacting the support team.

Can I create multiple accounts?

Creating multiple accounts is prohibited by Casino rules. Use one account to play on the site.

Can I play using a friend’s account?

Only the account owner can use the account. Granting access to your account to third parties, including minors, is strictly prohibited.

I don’t remember my password. What should I do?

• Click the “Log in” button in the upper right‑hand corner of the site and use the “Forgot your password?” link.
• Enter the email address or phone number you specified while signing up and press the “Get a password” button.
• A message will be sent to your email/phone number with instructions on how to reset your password. It usually arrives within seconds but may take longer depending on the email/mobile service you use.

How long does it take to receive money into the balance?

Money is usually credited to the balance within seconds after the transaction is processed. However, sometimes there may be a delay in receiving money. If the deposit is not displayed on the balance within an hour after being made, contact the support team via live chat and provide a screenshot of your transfer.

How can I withdraw money from my game account?

Click the “Deposit” button in the upper right‑hand corner of the site. Click the “Withdrawal” tab. Select the withdrawal method, specify the amount to withdraw and click “Withdraw”. Please note, withdrawals are only available to verified users.

How long does it take to withdraw money from the account?

The maximum time to process a withdrawal request is 24 hours. The time it takes for money to reach your account depends on your bank and the type of payment system, and can take up to 5 business days. According to the rules of the site, if the amount to be withdrawn exceeds 50,000 ₹, the online casino has the right to carry out additional verification of gaming transactions, the period of such verification being no more than 48 hours.

Can I get a withdrawal to a friend’s card?

For any transactions on the site, clients may only use personal payment accounts registered in their name. Violation of this rule may result in a cancellation of all winnings.

Can I get paid in another currency?

Each request to get paid in another currency will be considered by the site administrator individually. To make a request, please contact the support team.

Why was my withdrawal cancelled?

Your withdrawal can be cancelled for several reasons:

1. Your account is not verified.
2. The account is verified, but additional confirmation is required.
3. A bonus tied to your last deposit has not been wagered.
4. You have submitted several withdrawal requests.
5. Your withdrawal request exceeds the daily limit.

To find out the reason for cancelling your withdrawal request, contact our support team.

How are the transactions on the casino site protected?

PATANG Casino uses the 128-bit SSL (Secure Sockets Layer) protocol to ensure high-grade security of all transactions made via our system. Protecting personal data of our clients is one of the key privacy principles of PATANG Casino.

How can I be sure that the games are fair?

The site is licensed by international gambling authorities and offers only original games provided by the top game developers.

How do you ensure the financial integrity of your online casino?

All site activities, including financial transactions, are carried out in accordance with the international gambling license.

How can I check the site’s license?

For more information about the current license and its status, click on the coat of arms icon at the bottom of the site.

What are the games with the Bonus Buy feature and why should I buy bonus rounds in them?

In Bonus Buy games, you can buy bonus rounds regardless of the duration of the game session and the outcome of the bets made. Buying the bonus allows you to go straight to the more exciting part of the game. Also, the chances of winning big increase thanks to the high RTP.

Why can’t I place a bet in the game?

1. Make sure you have enough money in your account.
2. Make sure that you do not try to bet bonus money on Real money and Jackpot slots.

Why can’t I place a bet in an Evolution game?

There may be several reasons:

1. There is no money on your balance for betting.
2. You have chosen an Evolution game which is not in our library through the provider’s site.

My games don’t load. What should I do?

1. Use the latest version of the Google Chrome browser for the site to work correctly.
2. Clear the cache and cookies in your browser, then log into your account again.
3. Use one of the current site mirrors.

What is a browser cache and how do I clear it?

Your browser collects temporary data (images, videos, etc.) to help websites and apps load faster into the cache. It acts like a memory bank, making it easy to access data locally instead of redownloading it every time you visit a website or open an app.

If our site isn’t displayed correctly, try clearing the cache.

Android mobile devices

Yandex Browser

• Tap the three‑dot icon  in the browser (if there is no icon, tap the menu button on the smartphone). • Tap “Settings”.
• Go to the Privacy page.
• Tap “Clear Data”.
• Enable the “Cache” option.
• Disable all other options if you only want to clear the browser cache.
• Tap “Clear Data”.
• Confirm the deletion of data.

Google Chrome

• Tap the three‑dot icon  →  Settings. • Tap “Privacy” → “Clear History”.
• Select a time range, such as “Past Hour” or “All Time”.
• Check the boxes next to the types of data you want to erase.
• Tap “Delete Data”.

Mozilla Firefox

• Tap the menu button  (located either below the screen on some devices or in the upper right‑hand corner of the browser) and select “Options” (you may need to tap “More” first).
• Tap on “Privacy” and select “Delete private data”.
• Check the box next to the items you want to delete and then tap “Delete Data”.

Opera Mobile

• Tap the icon  on the browser bar at the bottom of the screen. • Select “Settings” → “Clear browsing history”.
• Select the options and tap the “OK” button.

iOS mobile devices

Yandex Browser

• Tap the three‑dot icon   →  Settings. • Go to the Privacy page.
• Tap “Clear Data”.
• Enable the “Cache” option.
• Disable all other options if you only want to clear the browser cache.
• Tap “Clear”.
• Confirm the deletion of data.

Safari

• Go to “Settings” → Safari.
• Select “Advanced” → “Site Data”.
• Tap “Delete all data”.

Opera Mini

• Tap the icon  on the browser bar at the bottom of the screen. • Select “Settings” → “Clear”.
• Select “Clear cookies and data”.
• Tap the “Yes” button.

Windows Phones

Internet Explorer

• Tap the three‑dot icon  on the browser bar at the bottom of the screen. • Select “Settings” → “Delete Log”.
• Tap the “Delete” button.

Microsoft Edge

Method 1

• Tap the three‑dot icon  on the browser bar at the bottom of the screen. • Select the “Journal” option.
• Click on the bin icon to the right.
• Select a time range within which to delete data and tap the “Cached images and files” option.
• Tap the “Clear” button.

Method 2

• Tap the three‑dot icon  on the browser bar at the bottom of the screen. • Select the “Settings” / “Privacy”.
• Tap the “Clear browsing data now”.
• Select a time range within which to delete data and tap the “Cached images and files” option.
• Tap the “Clear” button.

PC

Yandex Browser

• Click  →  “Advanced”  → “Clear History”. • In the “Clear History” list, select the period for which you want to delete the cache.
• Enable the “Files saved in cache” option.
• Disable all other options if you only want to clear the browser cache.
• Click “Clear”.

Google Chrome

• Click the three‑dot icon  in the upper right corner. • Click “Advanced tools” → “Clear browsing data”.
• Select a time range, such as “Past Hour” or “All Time”.
• Select the check boxes next to the types of data that you want to clear.
• Click “Delete Data”.

Opera

• Go to the menu  → “History” → “Clear browsing history”. • Using the “Items to be erased” drop-down menu, select the time range for which you want to clear the history.
• Select the check boxes next to specific types of browser data that you want to clear.
• Click “Clear browsing history”.

Mozilla Firefox

• Click the menu button  and select “Settings”. • Select the “Privacy and Security” panel.
• In the “Cookies and website data” section, click the “Clear data…” button.
• Clear the check box next to “Cookies and website data”.
• Select the check box next to “Cached web content” and click the “Clear” button.
• Close the page. Any changes made will be saved automatically.

Safari

• Select the menu item “History” → “Clear log” and then click the pop-up menu.
• Select the time range for which you want to clear the history.

Microsoft Edge

Method 1

• In the upper-right corner of the browser, press the three‑dot icon.
• Select the “Journal” option and press the three‑dot icon again.
• In the menu that appears, click on the “Clear browsing data now”.
• Select the period and check the “Cached images and files” option.
• Press the “Clear” button.

Method 2

• In the upper-right corner of the browser, press the three‑dot icon.
• Press the “Settings” button.
• On the left sidebar select the “Privacy, search and services”.
• In the “Clear browsing data now” section, press the button labelled “Choose what to clear”.
• Select a time range within which to delete data and check the “Cached images and files” option.
• Press the “Clear” button.

Internet Explorer

• Click the “Service” button → “Security” → “Clear browser log”.
• Select the types of data or files that you want to remove from the computer and click the “Clear” button.

PATANG Casino rewards your gameplay through two types of loyalty programmes: Static and Dynamic.

What are the benefits of progressing?

Static Loyalty Programme

Progress to unlock greater privileges like birthday and anniversary gifts as well as other exclusive benefits.

Dynamic Loyalty Programme

Place more real-money bets to earn more rakeback. Higher statuses unlock bigger bonuses and higher daily withdrawal limits.

How do I progress?

For every 0.2 ₹ earned in rakeback from a qualifying real-money bet, you receive one (1) XP.

Static Loyalty Programme

Advance through the Static Loyalty Programme by registering at PATANG Casino, verifying your profile, making at least one (1) deposit, and placing eligible real-money bets to earn XP.

Reach the highest tier by accumulating 500 000 XP over the lifetime of your account.

Your progress is permanent – no matter your activity level, XP is never lost.

Dynamic Loyalty Programme

Statuses update automatically based on your recent XP activity:

• SILVER – Earn 50 XP in the past 7 days or 200 XP in the past 30 days
• GOLD – Earn 150 XP in the past 7 days or 600 XP in the past 30 days
• PLATINUM – Earn 300 XP in the past 7 days or 1 200 XP in the past 30 days

Does my progress affect withdrawal limits?

Yes. Your daily withdrawal limit increases as you move up through the loyalty programme.

Is VIP customer service available at PATANG Casino?

Yes. Players who reach the highest status receive a dedicated customer service assistant.

How do I become an affiliate?

Go to the Affiliate Program site by clicking on the corresponding link (“Affiliates”) and register. Next, choose an offer in your personal account and follow the relevant links to get started.

What payment models are offered by the Royal Partners Affiliate Program?

Revshare – this is a classic commission model, in which affiliates receive a percentage ratio (up to 60%) of the online casino revenue.

Affiliates are paid depending on the revenue generated by players they have brought into the site. The Revshare model requires activation, namely by setting up a commission with or without negative carryover. The percentage can vary based on the revenue generated during the previous reporting period. It depends directly on the number of new active users brought into the site and their first deposits.

CPA (Cost Per Action) – an advertising model that offers a commission to the affiliate each time a referred visitor completes a specific action. To set up a CPA program for your account, you need to contact our support team, specify your traffic sources and the approximate amount of traffic you can generate.

How can I contact the support team?

You can contact our support team via chat or send a letter via email to [email protected].

How do I close my game account on the site?

To close your account and delete your username and password, send a request to [email protected].

What is a Bet?

A sports Bet is an agreement between the Client and the PATANG Sports Platform. The Client predicts the Outcome of a sporting Event and stakes money on that prediction. If the prediction is correct, the Client receives the Stake plus Winnings. If incorrect, the Stake is lost.

What is an Event?

An Event is a sporting occurrence on which the Platform offers Odds and accepts Bets, either before commencement or during play (live).

What is a Line?

A Line is the list of Events with published Odds available for Clients to place Bets on. The PATANG Sports Platform publishes all available Odds within its Line.

What is Line Betting?

Line Betting refers to the range of Outcome variations offered by the PATANG Sports Platform for a given Event in the Line.

What is an Outcome?

An Outcome is the specific result of an Event on which the Client places a Bet.

What is a Double Chance?

A Double Chance is a type of Bet that allows the Client to cover two Outcomes of an Event simultaneously.

What is a Live Bet?

A Live Bet is placed on an Event that has already started. Live betting allows Clients to place Bets while considering the current state of play.

What is a Pre-Match Bet, and how does it differ from a Live Bet?

A Pre-Match Bet is placed before an Event begins. A Live Bet, in contrast, is placed after the Event has started.

How do I place a Bet?

1. Select one or more Events from those offered on the Platform.
2. Click the Outcome of your choice; it will appear in your Betslip.
3. Enter the Stake amount and click “Place Bet”.

Once confirmed, the Bet will appear in the “My Bets” section.

What is Quick Bet, and how do I activate it?

Quick Bet is a mode that allows a Bet to be placed instantly without completing the full Betslip. Once enabled in the Betslip settings, Clients may place Bets on selected Outcomes with a single click.

What is the minimum and maximum Bet amount?

Minimum and maximum Bet amounts are determined at the discretion of the PATANG Sports Platform.

Can I cancel a Bet?

A Bet cannot be cancelled once placed. If a Bet is placed in error, the Client may use the Cash Out feature to recover part of the Stake.

What is Cash Out?

Cash Out allows a Client to settle a Bet before the conclusion of an Event. When the probability of winning is low, Cash Out enables recovery of part of the Stake in advance. When the probability is high, Cash Out allows the Client to secure part of the potential Winnings without waiting for the Event to end. The settlement amount is based on the current Odds.

How do I use the Cash Out feature?

Cash Out may be used while a Bet remains open. The Client must go to “My Bets”, select the Bet, and click “Cash Out”. The available amount will be displayed in the Bet details. Cash Out is not always available and may be enabled or suspended at the sole discretion of the PATANG Sports Platform.

What are the Odds in sports betting?

Odds are the number offered by the PATANG Sports Platform to calculate potential Winnings from a Bet. For example, if the Client stakes 100 ₹ at Odds of 1,85, the Winnings would be 185 ₹.

Odds are determined by analysts based on a range of factors and probabilities. For example, the weaker the athlete or team, the higher the Odds assigned to their victory. However, in sports, an underdog may still defeat a clear favourite.

There are several main types of Odds:

• Decimal: Used in most European countries.
• Fractional: If the Client stakes 5 ₹ at Odds of 15/5, the profit is 15 ₹. The total return is 20 ₹ (Stake + net Winnings). To convert to decimal Odds: 15 ÷ 5 + 1 = 4,0.
• American: Expressed as positive or negative values (e.g., –105 or +157).

What is a Single Bet?

A Single Bet, also called an Ordinary Bet, is placed on one Event with one Outcome.

What is an Accumulator Bet?

An Accumulator Bet, also called a Parlay, is placed on two or more independent Outcomes simultaneously. The potential Winnings are calculated by multiplying the Stake by the combined Odds of all included Outcomes. An Accumulator Bet is successful only if every Outcome wins; if any Outcome loses, the entire Bet is lost.

What is a System Bet?

A System Bet, also called a Parlay System, is a combination of Accumulator Bets created from a set of selected Outcomes. The number of Accumulator Bets in the system depends on the number of Outcomes chosen. The total Winnings equal the sum of all successful Accumulator Bets within the system. If a selected Outcome loses, every Accumulator Bet containing that Outcome is void for settlement purposes.

Example

In a 2/3 system, the Client selects three (3) independent Outcomes: Outcome 1, Outcome 2, and Outcome 3. All possible two-Outcome combinations are then formed into separate Accumulator Bets. The total Stake is divided equally among them. In this case, the following three Accumulator Bets are created:

• Outcome 1 + Outcome 2;
• Outcome 1 + Outcome 3;
• Outcome 2 + Outcome 3.

Once all Events are settled, the Winnings from successful Accumulator Bets are calculated and credited to the Client’s account.

What is a 1X2 Bet?

A 1X2 Bet is one of the most common forms of sports betting. It offers three possible Outcomes for a match: a victory of the first team (“1”), a draw (“X”), or a victory of the second team (“2”). By placing this Bet, the Client is predicting whether the home side will win, the away side will win, or the match will end level after regular time.

What is a Total Bet?

A Total Bet is placed on the number of goals or points scored. Totals may apply to an individual player, a team, or the match as a whole.

• Total Over: The Bet wins if more than the specified number of goals or points are scored.
• Total Under: The Bet wins if fewer than the specified number of goals or points are scored.

What is a Handicap Bet?

A Handicap Bet is used when one team is considered to have a clear advantage. In such cases, the PATANG Sports Platform may adjust the conditions required for the Bet to win. The handicap either subtracts or adds goals, points, or other scoring units depending on the sport. This balances the chances of winning and makes betting more competitive. In effect, the handicap alters the initial conditions so that one team’s advantage or disadvantage is accounted for.

What is an Asian Handicap Bet?

An Asian Handicap Bet is a Single Bet that may be split into two parts, typically in 0,25 increments. Half of the Bet may win or lose, while the other half may be settled at Odds of 1,0 (a refund).

What is an Asian Total Bet?

An Asian Total Bet differs from a traditional Total Bet in both its numerical values and settlement. Its key feature is the possibility of a partial refund or half-win Outcome. Asian Totals usually end in ,25 or ,75 (e.g., 2,25 or 3,75), or are expressed as a combination of two Bets (e.g., 0,5 or 1,0).

How is a Bet calculated?

Bets are calculated once the official results of the sporting Event are published by recognised sources. To calculate Winnings, multiply the Stake by the final Odds.

What is a Bet on the regular/extra time of the match?

In some sports, such as football, hockey, and basketball, extra time may be played if the match ends in a draw. If no winner emerges after extra time, a penalty shootout may follow.

How is the Bet calculated if the match is cancelled or interrupted?

If a match is interrupted or rescheduled and not resumed within forty-eight (48) hours (unless otherwise stated in the sport-specific rules), Bets shall be void, and the Stake shall be refunded. Exceptions apply where the Outcome of the Bet was already clearly determined at the time play was stopped.

What is a Bet refund?

A Bet refund means the Bet is settled at Odds of 1,0. In this case, the Client neither makes a profit nor suffers a loss. Depending on the rules of the PATANG Sports Platform, Bets on postponed, interrupted, or cancelled Events may qualify for a refund.

What Bonuses does the PATANG Sports Platform offer?

For information on current promotions and offers, Clients are encouraged to subscribe to the official newsletters.

What is a Combo Boost?

A Combo Boost is a promotion that increases the total Winnings of an Accumulator Bet with three (3) or more Events. The more Events added to the Bet, the greater the bonus applied to the Winnings.

What is a Free Bet?

A Free Bet is a promotional Bet provided at no cost by the PATANG Sports Platform. It may be placed like a Single Bet. If the Bet wins, the Client receives only the Winnings portion. If the Bet loses, only the Free Bet is lost, and the Client’s balance remains unchanged.

How do I use a Free Bet?

1. Select the Events and Odds that qualify under the Free Bet conditions.
2. Select the gift icon in the Betslip next to the Stake field.
3. Confirm use of the Free Bet in the pop-up notification and place the Bet.

How do I find the Event I’m interested in?

Use the search bar on the “Sports” page by entering the team name or any relevant keyword.

Where can I watch the Event broadcast?

Log in to the Platform to view sports broadcasts. Events with available broadcasts are marked “PLAY”.

Where can I see Event statistics?

Event statistics are available by clicking the statistics icon in the upper-right corner of the Event.

Do you have a local betting location?

No. The PATANG Sports Platform is exclusively online and does not operate local betting venues.

Do I need to verify my account to Bet on sports?

Yes. Verification is required to confirm personal information, including age. Clients must provide documents specified in the verification rules of the PATANG Sports Platform.

What should I do if my Bet was calculated incorrectly?

Contact customer support. The Platform will review and, if necessary, recalculate the Bet.

What is a Margin?

A Margin is the built-in profit of the PATANG Sports Platform. Because of the Margin, equally likely Events will not have Odds of 2,0. Instead, they may be offered at 1,9, with the difference representing the Platform’s profit regardless of the Outcome.

What does “Favourite” mean?

The Favourite is the team or player considered most likely to win according to analysts and bookmakers.

What does “Outsider” mean?

The Outsider is the team or player considered least likely to win, typically ranked lower on leaderboards or seen as weaker relative to the competition.

What is a bonus and what is it for?

The bonus is an additional amount of money to play or special game features (such as free spins) which are available to all registered users, where the winnings can only be withdrawn if the wagering requirements are met.

What bonuses are offered on the site?

The following types of bonuses are available on our website:

• Sign-Up Bonus.
• Recurring Rakeback Bonuses.
• Birthday Bonus.
• Anniversary Bonus.
• Rakeback.
• No Deposit Bonuses available with promo codes.
• Deposit Bonuses available with bonus codes.
• Status Upgrade Bonuses.

Why can’t I activate the Sign-Up Bonus?

1. You didn’t fill in your profile or didn’t verify your email.
2. You have duplicate accounts. Only one user can receive bonuses per home address, IP address, device, phone number and payment system account (QIWI, Skrill, PAYEER, credit card, etc.).

Why can’t I activate the Welcome Bonus?

Bonus activation may not be available for the following reasons:

1. You have not met the minimum deposit requirement.
2. You missed the activation of the welcome bonus. The bonus is available only on your first deposit.
3. You have disabled all bonuses.
4. You have a duplicate account.

What is a wager?

The wager is a multiplier of the bonus amount used to calculate the bets you need to make to be able to withdraw bonus money.

What does it mean “to wager a bonus” and how can I do it?

Wagering a bonus means that the player must place bets totalling a required amount before the bonus and bonus winnings will be transferred to their cash account.

Where can I wager the bonus?

The wagering requirements depend on the bonus type. You can wager bonuses in Slots, Live Casino games, or Instant Games.

For full details, please refer to the Terms and Conditions.

How do I know which slot has my active free spins?

You can see the games with available free spins in the “Balance” tab.

How do I keep track of my bonus wagering?

You can follow the wagering progress in the “Balance” tab.

How can I get even more bonuses?

Subscribe to our email newsletters and follow us on Telegram, Instagram, X, and WhatsApp.

How do I activate deposit free spins?

If you receive a bonus code to activate free spins and want to take advantage of the bonus offer, follow the step-by-step instructions:

1. Make sure that the bonus code has not expired.
2. Before depositing, copy and paste the bonus code in the appropriate field on the “Deposit” page.
3. Press the “Activate” button.
4. Make the required deposit.
5. Free spins will be automatically awarded on the promo slots within 5 seconds.
6. Start playing from the My profile page or the PATANG Casino lobby.

Additional information about deposit bonuses:

• Winnings from free spins are instantly credited to your bonus balance.
• The maximum free spin winnings are unlimited unless otherwise specified in the bonus terms.
• Bonuses are valid for 72 hours after activation.
• We may offer several bonus codes, but you can only choose one of them, unless otherwise specified in the promotion rules.
• The wagering requirements are indicated in the newsletter or other sources where the casino publishes bonus details.

How do I cancel a bonus?

You can cancel a bonus on My profile page (“Balance” tab). If the bonus is cancelled, all bonus winnings will be cancelled as well.

How do I deposit?

1. Go to the “Deposit” section, select the cryptocurrency option, and choose your preferred token.
2. Use the cryptocurrency converter to enter the amount you want to deposit in fiat. The system will instantly display the equivalent amount in your selected cryptocurrency.
Note: The exchange rate updates every few minutes.
3. Initiate the transaction using one of the following methods:

• QR Code – If you’re depositing from a computer, open your exchange account or wallet app on your phone, scan the QR code displayed on the screen, and send the required amount. (If you’re depositing from a phone, use the wallet address method instead.)
• Wallet Address – Copy the wallet address shown in the “Deposit” section and paste it into your exchange or wallet app to transfer the required amount.
Important: Always double-check the wallet address before each new deposit, as it may change!

How do I withdraw my winnings?

1. Go to the “Withdraw” section, select the cryptocurrency option, and choose your preferred token.
2. Enter the payout amount and your crypto wallet address.

Transactions are usually processed quickly, as we apply the highest available network fee.

Important: Each token may support multiple networks (e.g., ERC‑20, TRC‑20), and the network you select must match your wallet. Always double‑check both the wallet address and network before confirming a withdrawal. Transactions cannot be cancelled or reversed if sent to the wrong address or network.

Read more about cryptocurrencies here.